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Order Processing Time
Our standard order processing time is usually 1–5 business days, excluding weekends and public holidays.
Shipping Time
Our estimated shipping time is usually 8–15 business days after the order has been shipped, excluding weekends, public holidays, and factors beyond our control.
Shipping Methods
Available shipping methods may vary depending on your location and the options shown at checkout.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information, if tracking is available.
Please allow some time for tracking information to update after your package has been handed over to the shipping carrier.
We gladly accept eligible return or exchange requests within 30 days of delivery.
To be eligible for a return or exchange, the item must be unused, unworn, unaltered, and in the exact same condition as when you received it. The item must also be returned in its original packaging with all accessories included.
For hygiene and safety reasons, press-on nails that have been worn, tried on, applied with glue or adhesive tabs, filed, trimmed, customized, or removed from their original packaging may not be returned or exchanged.