Contact Us
We would love to hear from you.
We’re here to help, and we'll get back to you within 1–3 business days.
support@raccoonworkshk.com
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We’re here to help.
If you have any questions about your order, sizing, application, removal, shipping, returns, or product care, please contact us by email.
Email: support@raccoonworkshk.com
To help us assist you faster, please include the following information when contacting us:
Order number
Full name used for the order
A clear description of your question or issue
Photos or videos, if your item arrived damaged, defective, incorrect, or incomplete
Customer Service Hours
We aim to respond to customer emails within 1–3 business days.
Response times may be longer during weekends, public holidays, promotional periods, or high-volume seasons.
Before Contacting Us
For quick answers, you may also visit our Help Center, Size Guide, Application & Removal Guide, Shipping Policy, and Returns & Exchanges Policy.
These pages may help answer common questions about sizing, wear time, shipping, returns, and product use.
Important Notice
Please contact us before returning any items. Returns sent without prior communication may not be accepted.
For damaged, defective, incorrect, or missing items, please contact us within 7 days of delivery with your order number and clear photos or videos.
Brand: Nail Editor